Frequently Asked Questions

Check-in

Do not forget the following documents to proceed your check in:
– Valid credit card matching the name on the ID
– Valid ID document

If your reservation includes other guests, they are allowed to check in before your arrival only by presenting at least one of these documents:
– Printed reservation confirmation
– Valid credit card used for the reservation
– Valid ID of the person who booked the room

Unfortunately, for security reasons we won’t be able to let your guest(s) check in without at least one of these documents. Check in time is from 3pm.

Check-out

The maximum time for check out is at noon. Late check out is based on availability and the decision of the acting supervisor. 

Suites

The Junior Suites are 35 m².
The Superior Junior Suites are 45m².
The Deluxe Suite is 85 m².

Baby Cot

All Suites of Hôtel Particulier Montmartre can accommodate one baby cot for a baby under 3, without any extra fee.

Extra bed

Safety regulations strictly prevent us from accommodating more than 2 people (adults or children) in a Junior Suite. No extra bed can be added, except for a baby cot.
Superior Junior Suites can accommodate 3 people (adults or children), only one extra bed can be added in the salon space, for 50€/night.
The Deluxe Suite can accommodate 4 people (adults or children). The extra bed is a queen size bed, for 50€/person/night, when more than 2 people stay in the Suite. Our adjoining rooms are perfect for families.

Pets

Tiny pets that are clean and well behaved are welcome. It is mandatory to mention the presence of the pet when booking.

Online Booking

Booking online on www.hotel-particulier-montmartre.com is simple, quick and secure. To guarantee our most competitive rates and availability, room rates are updated at all times and the availabilities are shown in real-time directly on our booking system.

Payment terms

All reservations must be guaranteed with a credit card. Hôtel Particulier Montmartre cannot accept reservations without any credit card guarantee. You credit card will be charged for special offers and promotion, at the time of the reservation. These rates are strictly non-refundable, non exchangeable and non-transferable.

You credit card will not be charged for standard reservations with flexible rates. Hôtel Particulier Montmartre only asks for your credit card details to guarantee your reservation.
The full payment is due when checking-out from Hôtel Particulier Montmartre.

Cancel Policy

Flexible rates
If you choose to cancel your reservation, please notify us at least 15 days prior to your arrival, before midnight local time (GMT +1).
If you fail to cancel your reservation 15 days (before 12:00pm local time) prior to your date of arrival, Hôtel Particulier Montmartre can charge your credit card of the amount of one night.
If you fail to cancel your reservation 7 days (before 12:00pm local time) prior to your date of arrival, Hôtel Particulier Montmartre can charge your credit card for the total amount of your stay.

Best available rates, promotions and packages

Saver Rates (best available rates, rack rates, special offers and promotions) are registered and may not be cancelled, amended or refundable.
Breakfast is not included, except for some special online packages. Its cost is of 20 euros per person, 25 euros with extras. Service from 8am to 11am.

Parking

Hôtel Particulier Montmartre is located in a private and safe alley; there is no provided place to park. Two public secured and paying parking lots are a few minutes from the Hotel.
Parking Clichy Montmartre – 9, rue Caulaincourt 75018 Paris – 550 m – 7 min walking
Parking Rédelé – 11, rue Forest, 75018 Paris – 950 m – 11 min walking

Gifts

The reception of Hôtel Particulier is available to tailor the gift certificate of your choice. Stay in Suite, dine or brunch at the restaurant, teatime, cocktails and tapas at the bar, we prepare the gift that best meets your demand. Your credit card details are required when editing the voucher or gift certificate. Your credit card will be charged when the voucher is sent by email or by post. The gift certificate is non-refundable, non-amendable and is valid for a year.

LEGAL STATEMENTS – Cookies

Site Owner

HPM Hôtel Particulier Montmartre
23 AV Junot 75018 Paris
Numéro SIREN : 814 359 634
Montant du Capital : 10 000 €
01 53 41 81 40

Director of Establishment

Oscar Comtet
Director of Hôtel Particulier Montmartre

Hosting

OVH SAS
2 rue Kellermann – 59100 Roubaix – France
Code APE 2620Z
SAS au capital de 10 069 020 €
RCS Lille Métropole 424 761 419 00045

Cookies

These cookies are strictly necessary for the proper functioning of the website. You can choose to oppose these cookies using the settings in your browser.

Cookies statistics:
These cookies measure the number of visits, the number of pages viewed, as well as the activity of users on the website. They allow us to measure the audience of the website to establish attendance statistics and evaluate the traffic sources to improve the performance of the website. You can choose to refuse these statistical cookies. We invite you to consult the management of the website. Google Analytics cookies on the page dedicated by Google: https://support.google.com/analytics/answer/6004245?hl=fr.

Cookies definition:
This is a small file saved on the computers of Internet users to save their preferences and other information that is used on the web pages they consult.

Privacy – Protection of Personal Data

Regarding the personal information that you would have to communicate to us, you have the right to access, modify, rectify and/or delete in accordance with the law on the protection of individuals with regard to processing of personal data n ° 2004-801 dated August 6, 2004. To exercise this right please send a message to Hotel Particulier Montmartre.

The information collected is subject to computer processing. Each user has the right to access, modify, rectify and delete data concerning themselves. (Article 34 of the “Informatique et Libertés” law). This right can be exercised at: press@hotel-particulier-montmartre.com.
The personal data collected on this site is kept until the expiration of the statutory limitation periods.

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